#WritingTips: Five Ways to Track a Story Villain

The family wanted to know the identity of a mysterious female visitor (Image licensed by Colleen Collins)

The family wanted to know the identity of a mysterious female visitor (Image licensed by Colleen Collins)

Many writers craft bad guys, or gals, in stories. In a romantic suspense story, it’s the villain. In a mainstream, maybe there’s a loathsome character that adds sinister story twists. Even in a sweet romance, there might be a vile person who darkens a few plot points. 

What if your sleuth-character must track this villain but there’s only one clue, such as the color of hair? Besides being a writer, I’m also a private investigator who once solved a case on such a scant clue.

Or what if the sole clue is a license plate number, and you’d love for your sleuth to not use the clichéd “I have an inside source” at the Department of Motor Vehicles (DMV)? Although I can legally request records from the DMV, I’ve researched license plates through free, public means that I’ll share in this article, too.

First, let’s look at how my PI partner and I uncovered the identity of a “mysterious blonde.”

Tip #1: Loose Lips Sink Ships…and Tattle on Neighbors, Too

It started with a phone call by a distraught granddaughter whose elderly grandfather had recently died. Known for his frugal ways, he’d surprised her months earlier when he shared his savings account statement that showed a quarter of a million dollars. More recently, he hinted about a much younger, blonde girlfriend, but didn’t give her name. After his death, the family checked his savings account and were stunned to find a zero balance.

As he had made no major purchases or paid any extraordinary expenses, the family was concerned about possible foul play. They hired my PI partner and I to discover the identity of this mysterious blonde.

After searching his home, and finding no photos, letters, even a jotted-down phone number, we decided to interview his neighbors.

A neighbor said she'd seen this mysterious blonde show up the day after he died (image licensed by Colleen Collins)

A neighbor said she'd seen this mysterious blonde show up the day after he died (image licensed by Colleen Collins)

After six neighbors said they had never seen a blond woman at his residence, we wondered if the girlfriend story was real. But we struck gold with the seventh neighbor, a middle-aged man who had seen a tall, thirty-something blonde visit him several times a week. Said she drove a vintage sports car that she parked on the far side of his house, out of view from most of the neighborhood. He didn’t recall the license plate number.

We knocked on a few more doors, eventually finding another neighbor, an older woman, who said the blonde showed up the day after he died, entered his home with a key, and exited with several boxes of items. We reported these sightings to the family, who immediately changed all the locks on the house and garage.

The elderly man hadn’t owned a car in years, and no one had seen the two of them drive off in her vintage car. Nor had they ever been seen together during daylight hours, which made us wonder if they maybe walked to one of the nearby bars or neighborhood restaurants in the evenings.

We walked to every bar and restaurant in the vicinity, showing bartenders, managers and waiters a photo of the elderly man, asking if they had ever seen him and a younger blond woman. Finally, a bartender said he clearly remembered the two of them, and that they had drinks and dinner there at least once a week. He knew her first name, which was unique, and that she once mentioned having driven up from Castle Rock, a nearby city.

Lucky for us she had an unusual first name because searching for a “Mary” or “Jane” would have resulted in dozens of prospects. After running her first name, age range and Castle Rock in a database, we learned she had a criminal record for – guess what? – embezzlement. We forwarded this information to the man’s family, with the suggestion they contact a probate attorney immediately.

Tips 2 through 5 apply to license plate numbers, from readability to ways your character might discover the driver’s ID and more without resorting to the “inside friend at the DMV” stock phrase.

Tip #2: Can Your Character Really Read that License Plate?

I recently read a story where the sleuth miraculously read a license plate on a dark street as the car zipped past him, while he was tumbling to the ground. Hmm. Although most autos have lighted rear license plates, that might not be helpful to someone who’s off-balance and falling. Also, what if the car was coming toward him as he fell? Nineteen U.S. states do not require a plate on the front of the car, which you can check here: How Many States Require Front License Plates.

Tip #3: Ditch the Mysterious Friend Inside the DMV

I’ve read many stories where the sleuth has a mysterious friend inside the DMV who secretly forwards license plate registrations and other drivers’ documents. Not only is that ploy cliché, it shreds believability. In the real world, if a DMV employee is caught illegally forwarding/selling people’s personal driving information, that employee could lose his/her job and be slapped with some serious criminal charges.

Instead, your sleuth can creatively check a license plate number via tip #4 or #5.

Tip #4 Conduct a Reverse Number Search

A quick reverse search on Google can mine considerable information (image is in public domain) 

A quick reverse search on Google can mine considerable information (image is in public domain) 

A reverse search is taking a piece of information, such as a license plate number, entering it into a search engine, and seeing what associated information pops up. Google--being the largest, most comprehensive search engine in the world--is fantastic for such reverse searches. Just type the number in the Google browser, press Return, and Google lists the websites, blogs and other online entities where that license plate number appears. Check each for what information, such as a name, is associated to that plate number.

Once my PI partner and I solved a case by running a reverse license plate number check on Google. Turned out the numbers and letters were an amateur radio holder’s call sign, which we further researched and learned the person’s name, address, job, and more.

#5 Run a Reverse Image Search

Maybe your character has a photo of the vehicle that shows only part of the license plate. The sleuth can plug the photo into a reverse image search to see where else that photo might appear on the Internet—maybe it shows up in a personal blog, social medium or even a Craigslist ad that gives the seller’s name and email address!

Google offers a comprehensive image search (go to Google.com, select “Images” in the top right corner, click the camera icon and follow the instructions). Another free reverse image search is TinEye.

Hopefully some of these tips will help your characters track those villains!

All rights reserved by Colleen Collins. Any use of the content (including images owned by Colleen Collins) requires specific, written authority. Please do not copy/distribute any images noted as copyrighted or licensed. Images noted as in the public domain are copyright-free and yours to steal.


Surveillance 101, Part 5: Keeping Logs, Going Country and Fighting Tedium

(Image licensed by Colleen Collins)

(Image licensed by Colleen Collins)

Welcome back to Surveillance 101, a series of classes my husband and I taught in 2011 to a mystery writers' group. I've updated course information for this blog, and added new material as well.

COPYRIGHTS

All content is copyrighted, so please do not copy, distribute, and so forth. Within the captions of photos, I note if it is copyrighted, licensed or within the public domain. The only photos you are free to copy/use are those marked as public domain. 

LINKS TO CLASSES 1 - 4

Surveillance 101: Staying Legal, Dressing the Part, Prepping the Vehicle

Surveillance 101, Part 2: The Importance of Pre-Surveillance and Knowing if a Subject Has a Lawyer

Surveillance 101, Part 3: Picking a Spot, Difference Between Mobile vs. Stationary

Surveillance 101, Part 4: Tips and Tricks About Mobile Surveillances

In this class, we cover surveillance logs, rural surveillances, and watching out for tedium.

Keeping a Surveillance Log

PIs take surveillance notes in a variety of ways, from handwriting notes to leaving voice messages

PIs take surveillance notes in a variety of ways, from handwriting notes to leaving voice messages

We like to keep a surveillance notebook handy in our vehicle. It’s easier in the long run, we’ve found, to jot down pertinent notes rather than dictate information into a recorder because later, as we’re writing the report, playing and replaying a recording can become time-consuming versus simply reviewing handwritten notes. Yes, even in this electronic age some old-fashioned means work best.

Some PIs use sheets with tables, some make notes in their smartphones, or once in the dark when Shaun couldn’t see his hand in front of his face, much less what he was scribbling on a notepad, he called home and left short surveillance-status messages on our office voice messaging (which he later listened to as he wrote up the report). Whatever medium a PI uses, here’s a sampling of data she'll document during a surveillance:

  • Time, weather, location at start of surveillance
  • Time of any action by the subject (and what he/she might be wearing, their behavior, etc.)
  • Record of subject’s actions
  • Addresses where subject goes
  • Description of people meeting with the subject (includes vehicles & license plates).
It's critical to plan ahead for a rural surveillance (image is in the public domain)

It's critical to plan ahead for a rural surveillance (image is in the public domain)

Rural Surveillance

Below are some tips if your fictional PI conducts a surveillance in the country:

Know the area

Here in Colorado, we have some big stretches of country outside “the big cities.” When we’re going into a rural area, we’ll check online maps (for example, MapQuest, Google Earth) -- have your fictional PI do the same. 

On the other hand, if you’re looking for more conflict in your story, have him circling around and attracting unwanted attention in that small town!

Use an appropriate vehicle

Maybe your fictional PI scoots around town in a lime-green VW, but that dog won’t hunt in the country. In a small town, everybody knows everybody else, including what car they drive. A PI will drive a vehicle that blends in, is nondescript, and can handle the terrain. This ties in with information in the previous class about surveillance vehicles (a pick-up truck makes more sense in the country, for example). Another tip: A sparkling, shiny-clean vehicle can also stand out -- vehicles get dusty and dirty driving around the country.

Why is the PI parked there?

When conducting a rural surveillance, a PI doesn't want to stand out as a city slicker trying to look country (image licensed by Colleen Collins)

When conducting a rural surveillance, a PI doesn't want to stand out as a city slicker trying to look country (image licensed by Colleen Collins)

A PI can be parked on a country public road and document whatever he sees “in plain view” — but he’d better have a good reason for being there if someone asks. Most PIs keep props ready, such as binoculars and a bird guide (pretending she’s a bird watcher), car-repair tools (pretending he’s fixing his car), and so on.

A side note here about bird watching. A writer friend, whose husband is an FBI agent, laughed at the idea of a PI pretending to be a birdwatcher. "My husband says that cover is ridiculously cliche, and clues the locals in that you're really a snoop." Which presents some fun ideas for a story:

  • The PI, who never heard bird watching is an obvious cover, puts great effort into faking watching birds (wearing the clothes, reading books about birds, invests in special binoculars) and gets instantly burned (meaning "outed" as really being a private detective). 
     
  • The PI blows off her PI-buddy's warning about never using the old-as-the-hills birdwatching cover, and pulls off a masterful surveillance using the guise, irking her pal no end.
     
  • A PI goes out of his way to create a unique cover only to get burned by a local who says his guise was pretty obvious...shoulda tried birdwatching as that would've fooled people.

Look the part

Just as a PI wears clothes appropriate to a city location, he’ll wear clothes that blend in to that part of the country/season. When we did a rural surveillance in Colorado, we wore jeans, t-shirts, boots (it was winter), jackets.  

Choose useful equipment

It’s always iffy if a cell phone will have adequate transmission in remote areas (which can add a twist to your story), but other equipment can be selected for rural surveillance (cameras with increased optical zoom, video equipment that is functional, portable, and low profile). 

Surveillance, the Glamorous Life (Not)

We’ve discussed a PI’s clothing, supplies, logistics, vehicles, and techniques, but there’s another aspect to surveillance: the tedium factor.  As one PI put it, surveillance is “95 percent boredom and 5 percent panic and fear.” During those long stretches where nothing is happening (the 95 percent boredom part), some real-life PIs get into trouble thinking they can wile away the time by watching DVDs, reading books, or other distracting entertainment. All it takes is a few seconds for a subject to appear…and disappear. A PI focused on anything other than the subject can easily, within those few seconds, lose him/her. 

On the other hand, you can make this a funny bit in your story that every time your fictional PI decides it’s okay to pick up that novel while on surveillance, he misses the subject again!

Next class, we'll cover PIs' health concerns during surveillances, and the good, bad and illegal of GPS tracking.


 

 

Coming Soon: How Do Private Eyes Do That? Second Edition.  

 

Surveillance 101, Part 4: Tips and Tricks About Mobile Surveillances

(image licensed by Colleen Collins)

(image licensed by Colleen Collins)

Welcome back to Surveillance 101, a series of classes my husband and I taught in 2011 to a mystery writers' group. I've updated information for this blog, as well as added new material.

Copyrights

All content is copyrighted, so please do not copy, distribute, and so forth. Within the captions of photos, I note if it is copyrighted, licensed or within the public domain. The only photos you are free to copy/use are those marked as public domain. 

Links to Classes 1 - 3

Surveillance 101: Staying Legal, Dressing the Part, Prepping the Vehicle

Surveillance 101, Part 2: The Importance of Pre-Surveillance and Knowing if a Subject Has a Lawyer

Surveillance 101, Part 3: Picking a Spot, Difference Between Mobile vs. Stationary

In class 3, we briefly described the difference between mobile and stationary surveillances. For class 4, we'll start off with a more detailed discussion of mobile, or rolling, surveillances.

Mobile Surveillance

There are various types of mobile surveillance, which is a surveillance that is, literally, mobile, AKA a "rolling" surveillance. Mobile surveillances might be on foot, riding a bicycle or skateboard, in a boat, but typically mobile surveillances occur in a car, van, pick-up truck, and so on. 

This type of surveillance might be used when:

  • The PI is following a target to an unknown destination.
  • When there’s nowhere for the PI to sit and wait.
  • If the subject may be alert to a stationary surveillance.

Next, we'll look at different vehicle/PI configurations.

One Vehicle/One Investigator

When on a mobile surveillance, a PI keeps certain items handy, such as a camera, binoculars, change of attire (image licensed by Colleen Collins)

When on a mobile surveillance, a PI keeps certain items handy, such as a camera, binoculars, change of attire (image licensed by Colleen Collins)

There are investigators who swear that a one-person mobile surveillance is a recipe for failure (one PI gives it a 5% success rate). From our own experience, we can vouch that a one-person mobile surveillance is tough. You’re watching traffic and pedestrians and intersections and traffic lights and regulatory traffic signs...all while your subject is weaving and gunning it through rush-hour traffic and…

You just lost him.

We inform prospective clients that the success rate of a two-person surveillance significantly increases the chances of success, but some people aren’t keen to pay two investigators for a surveillance job. In our business, we work to be fair with our billing as a compensation (if both of us are working a surveillance and we haven’t seen the target in 4 hours, we might bill for only one investigator, for example).

Nevertheless, there are circumstances where one of us ends up doing a solo mobile surveillance, sometimes by accident. Such as in the following case.

Following a Felon Through 3 Counties

A few years ago, an attorney hired us to serve legal papers to a felon. One of those jobs that had to be done that day. Fortunately, the lawyer knew the guy would be driving out of a gated area around noon. Obviously we couldn't walk up to his moving car and try to serve papers, so we prepared for a two-vehicle surveillance, planning to follow him to his destination where we'd serve the papers.

We conducted a quick pre-surveillance

We did a check of the area with Google Maps, then we drove ahead of time to the area to check for any traffic detours, blocked roads, and so forth. Previously, we had tried to dredge up information about where he lived in several proprietary databases, but it was as if he were a ghost -- only some outdated addresses displayed. Considering he had a serious rap sheet, he might have taken extra precautions to hide where he lived, such as renting out a room in someone's house, or perhaps he had moved in with a girlfriend, or who knew? 

We waited for Mr. Felon

My husband and I waited in our separate cars for Mr. Felon to exit the gated area (the lawyer had provided a physical description of the guy and what kind of car he'd probably be driving). One of our cell phones was out of commission, so my husband and I were communicating via walkie talkies. For those who might be unfamiliar with walkie talkies, they're two-way radios that communicate via a single, shared frequency band. Today, walkie talkies have cool features like headsets, ranges up to 50 miles, hands-free operation and more. Not so with our clunker walkie talkies. They were cumbersome to use, hissed loudly when we connected, had a 8-mile range, and we had to press a button to talk (not easy when you're driving at the same time). As the attorney called us at the last minute with this it's got to be done now case, we were stuck with our old walkie talkies.

I followed him for miles down a lonely stretch of country road, wondering if he'd caught on that I was following him (image licensed by Colleen Collins)

I followed him for miles down a lonely stretch of country road, wondering if he'd caught on that I was following him (image licensed by Colleen Collins)

We saw the car the lawyer had described exit the gated area, and the guy behind the wheel also matched the description. We began following Mr. Felon in our separate cars, one of us in front of our subject, the other following our subject. Some PIs call this style of rolling surveillance "leapfrog" as the PIs will swap places throughout the rolling surveillance, one taking over the lead, the other falling back and following. This way, a subject doesn't always see the same car following. I write more about leapfrogging later on.

Unfortunately, leap-frogging failed because...

We lost each other

When Mr. Felon turned on a side street, I followed, but my husband got caught in a rush-hour traffic jam.  Soon after, I was outside of the 8-mile range of our walkie talkies.

I'll skip over the next few hours and just say that through some miracle, I successfully conducted a one-person mobile surveillance through three counties, all the while tracking the felon, and ultimately tagging his final destination. To be honest, I started to sweat when Mr. Felon drove into the countryside where it was only the two of us on a single, long strip of road. I stayed far behind him, but still, we were the only vehicles on that road for at least 15 miles. Finally he turned down a short dirt road to an old home. I drove past, parked farther down the road and checked out his stopping point with my binoculars. Looked like a Sons of Anarchy barbecue. Lots of parked motorcycles, people laughing & drinking beer, smoke rising from several grills, women on the porch chatting. 

Looked safe. I drove to the house, parked and got out of the car (the papers were out of sight in a pocket). I walked up to Mr. Felon who was standing with a few of his buddies, who turned and looked at me as I approached. I said Mr. Felon's name, and he answered, "Yeah, that's me." I served him the papers, the he asked, “How’d you find me?”

I'll never forget that. The only reason he didn't notice my following him across three counties has to be that he's...well, not very observant. This is the kind of rolling surveillance one sees all the time in movies--the PI successfully following someone for hours--but in reality, it's a rare occurrence.

One Vehicle/One Investigator

Now let’s cover some tips for your fictional PI conducting a one-vehicle, one-investigator mobile surveillance:

  • Have her stay in the right lane most of the time. If that’s not possible, use the center lane (that way, your PI can respond to either a right turn or left turn at the last moment).
  • If it's a night surveillance have him disable the dome light. As mentioned in a previous class, some PIs put black tape over any miscellaneous interior lights as well (digital clocks, etc.).
  • While following, have your PI try to keep one car between him and the vehicle he’s following.
  • Rather than stop directly behind the subject at a red light, see if there is a parking lot to pull into until the light changes.

If your fictional PI is conducting the surveillance with an associate, think about using two characters in the vehicle (one to drive & one to watch the subject—the observer can then be used for foot surveillance if necessary). My husband and I once did this in a crowded downtown area. Traffic was at a stand-still, so I got out of the car and walked around, keeping an eye on the subject and staying in contact with my husband via cell phone.

Two Vehicles/Two Investigators

Here’s some tips for your fictional PI and an associate conducting a two-vehicle, two-investigator mobile surveillance:

  • If your fictional PI has a good idea where the subject is going, he might travel in front of the target’s vehicle (be the lead) while his associate travels behind the target’s vehicle.
  • Using radios, the lead unit stays fairly close to the subject (no more than three or four cars in front). If the trailing unit sees the subject signal for a turn, he can radio the lead unit in time for it to make the same turn ahead of the subject.
  • Play leapfrog: If the trailing unit gets cut off by a missed light or some other obstacle, he can radio the lead unit to drop back and behind the subject. The cut-off unit can then, by following the instructions radioed by the still in-contact unit, cut through side routes and place himself in front of the subject a few blocks down the road. Similarly, the lead and trailing units swap places while following the subject. First, the lead unit drops back behind the subject and just in front of the trailing unit.The trailing unit then speeds up and places himself in front of the subject.  

This ends class 4. Next class, we'll discuss surveillance logs, rural surveillances and health issues on lengthy surveillances.

Surveillance 101, Part 3: Picking a Spot, Difference Between Mobile vs. Stationary

(image licensed by Colleen Collins)

(image licensed by Colleen Collins)

Welcome back to the third article in the Surveillance 101 series. This content is based on a set of courses we taught in 2011 to a mystery writers' organization -- I have updated and added material for these posts.

Links to previous classes

To read the first two articles, click on a link:

Surveillance 101: Staying Legal, Dressing the Part, Prepping the Vehicle

Surveillance 101, Part 2: The Importance of Pre-Surveillance and Knowing if a Subject Has a Lawyer

A few notes on copyrights

  • Class content is copyrighted. If you wish to copy, quote from, distribute, etc., please write shaunkaufmanlaw=AT=gmail-dot-com
  • Images are noted as being copyrighted, licensed or in the public domain within their captions. Sorry, I don't have the authority to allow licensed images to be copied, distributed (etc.); however, any image in the public domain is copyright-free & yours for the taking.

Now let's start the class with an introduction to picking a surveillance spot.

Picking a Location

The focus of this section is on a surveillance conducted in a parked vehicle, although certain tips can certainly apply to sitting somewhere outdoors, too. Prior to the surveillance itself, a PI typically scopes out the area via Google Maps and/or an on-site pre-surveillance check (we write about pre-surveillances in post 2). In scoping out the neighborhood, a PI will pick a few primo spots to park the surveillance vehicle. I always like to have a few spots in mind -- never know when the #1 location is taken or there's people/kids congregated near it.

What Makes a Good Surveillance Spot?

Parking in front of a house for sale can work for a short-term stationary surveillance (image licensed by Colleen Collins)

Parking in front of a house for sale can work for a short-term stationary surveillance (image licensed by Colleen Collins)

  • Keep Your Distance. Although it’s important to position oneself in a location close enough to the subject’s location to monitor activities, keep as much distance between you and the subject as possible!
  • Multiple Days, Multiple Vehicles. In a lengthy, days-long surveillance, it’s wise to use more than one vehicle (we’ll sometimes rent a different vehicle from a local car rental agency, who have told us they have other PIs as clients who do the same thing).
  • Pick a Shady Spot. Vehicles are less noticeable in shady areas then in bright sunlight.
  • Select a Spot "Buried" Between Other Vehicles, if Possible: A vehicle sitting by itself is more noticeable than one in a string of parked cars.
  • Park on a Hill, if Possible: If there's a nearby "rise" in the terrain, have your fictional PI check it out as a suitable surveillance spot -- hills and higher terrains can give a bird's eye view of the area being surveilled.
  • Check for Overhead Views: When pre-selecting a surveillance spot, it's wise to check what people might see from overhead into the PI's vehicle (for example, is there a high-rise where residents can easily look down and see what's on the seats, dashboard, etc. of the surveillance vehicle?).

All of the above pre-surveillance tips can also be used in reverse -- your fictional PI, for example, might have forgotten to check for overhead views, and a snoopy building resident grabs a camera with a zoom lens and sees the name of the subject on a file in the PI's front seat.

Two additional tips

  • Park sitting "away" from the area being surveilled: A PI is less conspicuous if he/she is facing in the opposite direction of what they are surveilling (the PI then conducts the surveillance by viewing the building, etc. in the rear-view mirror, side mirrors).
  • Stay in the vehicle: It only draws attention to the PI when he sticks an arm out the window, gets out to stretch, or has a pizza delivery guy show up with a hot pizza for dinner (believe it or not, there was a case where a real-life PI did this, and he got seen by the subject, big surprise).
(image copyright 2011 Colleen Collins)

(image copyright 2011 Colleen Collins)

Equipment

Although there are all kinds of equipment and spyware a PI might use for surveillance, keep in mind the principle reason surveillance is done is to record the activity of the target. A PI’s equipment might be top-of-the-line, expensive and complicated, but the bottom line is the PI needs to watch, record, and preserve his observations so they can be attested to in a report and even in court. That said, a simple camera and a notepad can produce devastating results in surveillance. 

Types of Surveillance

Your fictional PI has done her pre-surveillance (and picked one or two advantageous spots), checked that her gear is ready, planned her clothes (plus any additional disguises), double-checked the target’s schedule. What type of surveillance will she carry out -- will she be sitting and watching, or will she be prepared to follow the subject in her vehicle? The next section highlights both approaches.

Stationary Surveillance

This is just what it sounds like. Stationary. Typically, sitting in a vehicle. Or, for example, if the target is trysting in a hotel, the PI may sit for hours in that hotel lobby. Some PIs call this “fixed” surveillance as in being fixed in one spot. Sitting for hours on end can be tedious and brain-numbing, so it requires a lot of patience, determination and focus. Especially focus. A PI can’t afford to let his attention wander because he might miss those critical few minutes when the target makes an appearance.

Colleen once sat for several hours, waiting for a subject to appear. At one point, she leaned over into the back seat to pick up a notebook, and when she straightened, the subject had parked his car and was almost inside the front door of his home! All those hours of waiting and one, seven-second reach into the backseat meant she'd lost an opportunity to take a photo. She sat and waited another hour for the target to exit his home, and luckily, got the necessary photos then.

Mobile Surveillance

There are various types of mobile surveillance, which is a surveillance that is, literally, mobile (might be on foot or on a bicycle, but typically while in a car, van or other vehicle). Some PIs call this “rolling surveillance.” This type of surveillance might be used when:

  • The PI is following a target to an unknown destination.
  • When there’s nowhere for the PI to sit and wait.
  • If the subject may be alert to surveillance!

This ends class 3. In our next class, we’ll discuss mobile surveillance with one vehicle/one investigator and two vehicles/two investigators. 

Surveillance 101, Part 2: The Importance of Pre-Surveillance and Knowing if a Subject Has a Lawyer

(Image licensed by Colleen Collins)

(Image licensed by Colleen Collins)

Welcome back! This is part 2 of Surveillance 101, a course we taught  to a professional writers' organization in 2011. I have updated the content for this blog. Link to part 1: Surveillance 101: Staying Legal, Dressing the Part, Prepping the Vehicle.

Please keep in mind that this class content is copyrighted -- if you want to copy, quote from, distribute, etc., please send an email to shaunkaufmanlaw--AT--gmail-dot-com. Also, I have noted if an image is copyrighted, licensed or in the public domain. I do not have the legal authority to release licensed images to others, so please do not copy, etc. Public domain images are copyright-free, so help yourselves.

What Is a Pre-Surveillance?

Unlike what is often seen in the movies, a PI doesn't just drive to some unknown address to conduct a surveillance on the fly with a vague idea of who the subject is. An experienced PI will have studied the area ahead of time, called a pre-surveillance, as well as the subject.

Researching the subject includes learning his/her:

•    Description (we always ask for any good photos as well)

•    Habits

•    Hang-outs (does the target hang out at a favorite happy-hours bar? Go to a gym? )

•    Neighborhood

Studying the site of the surveillance includes identifying:

•    Possible routes the target might take.

•    Alternative action plans should things go awry.

•    Exits and entrances to buildings, parking structures, other locations the subject might enter (or work in, etc.).

•    A cover story, or a pretext, as to why you’re there just in case a nosy neighbor or someone asks (and trust us, if your fictional PI is sitting for hours in a residential neighborhood, chances are some watchdog neighbor will invariably ask).

Often, useful information can be learned via Google Maps, such as the layout of the streets, entrances/exits to gated communities, and so forth. But as great as Google Maps can be, it can't always show entrances and exits to buildings, for example, or possible surveillance spots in a densely wooded countryside. In the past, I've also conducted surveillances so far out in the country, Google didn't even have maps for the area!

Conducting a Pre-Surveillance in the Mountains

A surveillance on a residence in the mountains can be tricky because a PI can easily stand out (image in public domain)

A surveillance on a residence in the mountains can be tricky because a PI can easily stand out (image in public domain)

We once conducted a lengthy pre-surveillance on a home in the mountains. Our client wanted us to check if her husband was bringing home any women while she was out of the country. She and her husband lived in a lovely mountain home that sat on several acres densely forested with trees. Google Maps helped us with main roads into the mountains, but we needed to conduct our pre-surveillance the old-fashioned way: Visiting the area in person.

We Looked for a Remote Spot to Park

Our canine investigator Aretha (image copyrighted)

Our canine investigator Aretha (image copyrighted)

Our pre-surveillance goal was to find a remote spot where we could park and watch the house from a safe distance, using the zoom on our cameras when we needed to take footage. We brought along with us photos (subject's home, husband & his car), and other descriptions of neighbors/landmarks/vehicles our client provided.

The primary residence we were to surveil was nestled in a wooded area, so part of our pre-surveillance was to drive every road possible around that residence, including roads to neighboring residences, to see if there were any public spots that offered a clear view of the house. After an hour or more of driving and checking roads, we didn't find any such spots.

Next, We Conducted a Foot Surveillance

Not finding a convenient spot to park for our upcoming surveillance, we decided to conduct a foot surveillance down a public road that ran next to the property.

We parked our vehicle out of sight from the residence, then walked our dog (AKA canine investigator Aretha) back up the road—as we passed the subject's home, we did a visual check of the property, where cars parked, etc. We also saw where one of the residences on this block was holding a yard sale, which provided us with a convenient pretext (if someone asked why we were hanging around that particular road, we could say we were looking for the yard sale). We also discussed other pretexts we might use during the actual surveillance (that we’re looking for homes for sale, that we’re lost, that we’re meeting a friend who told us to park on this road and he’d meet us there, etc.).

We drove the same routes as the subject from the mountains into town (image is in public domain)

We drove the same routes as the subject from the mountains into town (image is in public domain)

Last, We Drove Routes the Subject Would Be Using

The wife had also provided routes her husband regularly drove -- to an office he rarely visited as he mostly worked out of his home office, and also to a workout club, including the days and times he typically exercised. She said he'd been talking about a woman he'd recently met at the club, and the wife wondered if he might leave the club with her. We did a background check on this woman and learned what car was registered in her name, her age, and other identifying information.

We did a pre-surveillance check of the parking lot of this exercise club to find a good surveillance spot -- and we got lucky! There was a shady spot on a ridge nearby where we had a clear view of the front doors of the club as well as every single car in that lot. While parking on the ridge, we saw the woman's vehicle parked in the lot, which we took a photo of for our records. 

This pre-surveillance took 3 hours of checking locales, plus several hours commuting. By the time we returned to our office, we felt well prepared for our upcoming surveillance.

You can also use the reverse of this in your story -- what if your PI is thrown into an emergency, spur-of-the-moment surveillance and has no idea where the exits to a building are? Or maybe the client was flustered (this happens!) and provided the wrong address.  Such problems can provide tension or even comedic relief.

Next, let’s talk about the importance of knowing if a subject -- the person whom a PI is hired to surveil/interview -- is represented by an attorney.

Has the Subject Retained Counsel?

Before conducting an interview or surveillance, a PI must know if the subject has a lawyer (image licensed by Colleen Collins)

Before conducting an interview or surveillance, a PI must know if the subject has a lawyer (image licensed by Colleen Collins)

The legal system has gone to great lengths to protect and enhance the institution and confidentiality of the lawyer-client relationship.  Therefore, if a PI (hired by an attorney) has contact with the subject of a surveillance (or other investigation), and that subject is represented by their own attorney, the PI’s employer-attorney could lose his license to practice law. The legal idea behind this is simply that the boss (the attorney) is ultimately responsible for the employee's (PI’s) actions. In states where PIs are licensed, it may indeed be the case that both the attorney and the PI would be punished for intruding on another attorney-client relationship.

So before beginning a surveillance, a PI working for an attorney always finds out if the subject is represented by their own attorney or not.  How? In our experience, client-attorneys usually know and have informed us. But if a PI is, for example, ready to conduct an interview and doesn't know? He can simply ask the subject. For a twist in your story, a savvy subject might lie to a PI and claim he/she is represented by an attorney (the savvy subject knows the PI can’t talk to him/her, and the PI is therefore forced to go away).


This ends class 2. The next class covers picking a surveillance spot, and the difference between mobile and stationary surveillances.

New Release June 2016: How Do Private Eyes Do That? (Second Edition) 

"A must-have for any writer serious about crafting authentic private eyes. Collins knows her stuff." ~Lori Wilde, New York Times Bestselling Author

Surveillance 101: Staying Legal, Dressing the Part, Prepping the Vehicle

Female PI on surveillance (image licensed by Colleen Collins)

Female PI on surveillance (image licensed by Colleen Collins)

During the ten-plus years that my husband and I co-owned a private investigations agency, we conducted dozens of surveillances, easily a hundred or more (I've never sat down to figure out how many exactly). Although I still work as a legal investigator for several law firms, I don't conduct nearly as many surveillances as I once did for the simple reason I got a bit, well, older. It might sound easy to sit in a car for hours on surveillance, but actually it can be physically and mentally taxing. Your focus can never waver, you sometimes deal with extreme heat or cold during the summer and winter, your body lacks sufficient exercise, and so forth.

Surveillance, however, is a topic many writers are curious about, and which we've presented at different writers' conferences over the years. Below is the first in a series of online classes we presented to writers at the invitation of a professional writers' organization in 2011. I updated the content for this post.

Copyright 

Please keep in mind this class content is copyrighted. If you’d like to copy, quote from, or otherwise distribute any content from an article, please contact me via this site. 

Images

Within image captions, it is noted if the image is copyrighted, licensed, or within the public domain. Please do not copy, distribute or otherwise use any copyrighted or licensed images. Feel free to use any public domain images.

Convention

Throughout this content, both “he” and “she” are used to refer to a PI (or your fictional PI) rather than always using the cumbersome he/she.

And now let's kick off the class with the question...

All PIs Conduct Surveillances, Right?

Actually, not all, although that’s what many people think. When people learn I work as a PI, they typically ask questions about what it's like to stake out “cheaters.” However, today’s PIs have many different specializations, from legal investigations to personal injury investigations to fraud investigations (those three areas just scratch the surface as there are many other fields of specializations--a comprehensive list of these categories is available on PINow: Types of Private Investigators).

Some investigative specializations rely more on surveillance than others. For example, a PI who works primarily with insurance companies, and/or their attorneys who want to prove the validity of workers compensation claimants’ injuries, will be doing back-to-back surveillance jobs. Other types of investigations that might require surveillance: theft, misconduct, missing persons, even politics. Think about this with your fictional PI—how much surveillance will she be doing in her specialized investigative field? Maybe he’s a legal investigator and people at cocktail parties are always assuming all he does is "chase cheaters," which irks him no end.

Legalities of Surveillances

In this section we'll look at the plain view doctrine and eavesdropping, followed by some ethical no-nos.

Plain View Doctrine

The plain view doctrine is a legal guideline by the high courts that basically says surveillance from publicly accessible areas is acceptable.  Trespassing (such as hiding out on private property without the owner/occupants’ consent) is not acceptable.

What is openly displayed in public is plain view

If an investigator (or police officer) sees something in the open that makes them want to turn an item over or look inside of it, that is not in plain view. They must see what they’re looking for (such as a gun on a table or a stolen violin in its open case) in, literally, plain view. Therefore, if a police officer or PI pushes aside a magazine to see if a gun is underneath it, that gun was not in plain view and can result in disciplinary action for the officer or criminal charges for the PI. 

Using tools can also violate plain view

Colleen recently wrote a story with a PI protagonist. In one scene, the fictional PI was peering into a motel room window, looking for evidence. Because the room was very dark (no lights on), her fictional PI was using a flashlight to see inside. However, by using an artificial aid such as a flashlight, the fictional PI was actually violating the plain view doctrine. If the PI had seen any evidence with the aid of that flashlight, that evidence most likely would not have been admissible in court. So Colleen rewrote the scene so her PI was merely peering inside the window without using any tools, aids, etc.  An editor probably wouldn’t have caught this, but a savvy reader (for example, a police officer, paralegal, lawyer) would have.

Eavesdropping

Eavesdropping, painting by Théodore Jacques Ralli, 1880 (image is in the public domain)

Eavesdropping, painting by Théodore Jacques Ralli, 1880 (image is in the public domain)

Your fictional PI should be cautious about recording audio during the surveillance unless the persons speaking are in a public setting with no expectation of privacy. Recording of private conversations could result in criminal charges for electronic eavesdropping (on the other hand, you could use this as a plot point—maybe your fictional PI gets charged with electronic eavesdropping and ends up in jail for a night or two just when he’s on the verge of breaking a case).

Other Ethical/Legal No-Nos

Here’s a list of other ethical and legal issues a PI should not commit while on surveillance:

  • A client should never be allowed to ride along on surveillance. Even in states where this would not be illegal, it puts the PI in a position of being responsible for controlling the client and possibly being responsible for the client's actions. On the other hand, you might create some funny scenes if your fictional PI allows his client to join him on surveillance and things get out of hand.

  • A PI should never call a client to inform them of the location where the client’s spouse/significant other is having an illicit rendezvous. Remember the woman who ran over her dentist husband three times in a hotel parking lot? Guess how she knew her husband was there--the PI she’d hired to watch her philandering husband told her. Yes, the PI called her from that hotel with the news that her husband was inside with his girlfriend, and the client-wife raced over in her car, saw her husband in the parking lot and ran over him, backed up and ran over him again, then drove forward and ran over him a third time. The PI videotaped the entire episode! That recording became damning evidence against her at trial.
     
  • A PI would never trick the subject of a worker’s compensation case into doing things they aren’t supposed to be able to do. For example, the PI would not fake the delivery of a heavy box to coerce the surveillance subject to lift it, or place an obstacle in the subject’s path to see how the subject behaves (testing if the subject can lift his legs to step over it, or bend over to move it, and so on).

When On Surveillance, Blend In

Hardly blending in...unless the PI is at a Halloween party (image licensed by Colleen Collins)

Hardly blending in...unless the PI is at a Halloween party (image licensed by Colleen Collins)

Just like real PIs, your fictional PI won’t wear clothes that will make her stand out. She’ll wear inconspicuous clothes that blend into the circumstances of the surveillance.  For example, if your PI character is pulling surveillance in the lobby of a 5-star hotel, he might wear dress slacks and shirt, maybe even a tie. If your fictional PI was surveiling someone at a Grateful Dead concert, she’d probably wear jeans and a tie-dyed t-shirt.

When Colleen accepted a series of investigative surveillances for an insurance company (surveiling claimants whose cases for disability, etc. were heading to trial), she knew she’d be sitting for long periods in a van (once 13 hours, no breaks), so she made a point to wear clothes that wouldn’t stand out and were comfortable to wear. For a nighttime surveillance, it’s a good idea to wear dark clothes. Oh, and remember to turn off that dome light! No use dressing in black if your fictional PI opens the door and has a mini-spotlight on her.

Some PIs will even use black duct tape to cover any lighted areas of the interior of their surveillance vehicle (such as an interior clock) during surveillances. It all depends on the circumstances. It could be a dramatic twist if a fictional PI is caught by the surveillance-subject due to some seemingly innocuous detail, such as the light on a dashboard dial casting a faint light on her form.

A Professional Surveillance Vehicle

A PI skilled in doing surveillances doesn’t necessarily need to have a van, although PIs who specialize in surveillances often have their own surveillance vans. But keep in mind the locale—for example, if your fictional PI is conducting a surveillance in a remote country town, he might instead drive a pick-up truck because he'd likely stand out in a big van.

Qualities of an effective surveillance vehicle

Just as a private investigator should blend in with her clothing, so should her surveillance vehicle blend into its locale. The vehicle should be:

  • An unremarkable color that no one remembers clearly.
  • A model that is difficult to identify, both on the street and in court, and easily confused with other makes.
  • Well equipped and well organized (a PI often has to take a video or photo at a moment’s notice)
  • Comfortable (a PI may spend hours in that van or car to capture just a few minutes of damaging evidence).

Surveillance Supplies

Most PIs keep a stash of supplies for surveillances, especially as they never know if they'll be taking off at a moment's notice, and could be spending hours on surveillance in all different kinds of weather.  Here’s a sampling of possible supplies:

  • Full tank of gas
  • Water
  • Easy to eat food, such as granola bars, raisins, trail mix -- avoid salty food because they make a person thirsty.
  • Personal medications
  • A watch, flashlight, blanket
  • A large-mouthed cup (you can guess what this is for)
  • Appropriate changes of clothes for weather and time of day.

This ends class 1 of Surveillance 101. Class 2 covers pre-surveillance, picking a location, types of surveillances, and the difference between mobile and stationary surveillances.

Courthouse Dogs Provide Comfort for Victims

Today my husband was at the Arapahoe Courthouse. He passed by the courtroom where the James Holmes trial is taking place, and in the hallway were two courthouse dogs, a black lab and a Schnauzer. Several children and adults would occasionally hug or pet the dogs, who are specially trained to provide comfort to witnesses and others.

I first learned about courthouse dogs while writing the nonfiction book A Lawyer's Primer for Writers: From Crimes to Courtrooms. I was writing a section on players in the courtrooms when I stumbled upon an article about courthouse dogs (AKA therapy dogs). I had never heard of such dogs being used in the court system before, so I researched their history and learned how the concept began, which dogs are a good "fit" to work with victims of crimes, the work a trainer does with the dog and victim leading up to a trial, and much more. Below is the write-up from the book on courthouse dogs.

Courthouse Dogs: Canine Compassion at Court

(Excerpt from A Lawyer’s Primer for Writers: from Crimes to Courtrooms - All Rights Reserved)

"I center on their healing power within the justice system. There is so much hurt — the victims, families, even members of our office — from exposure to trauma and anxiety…within this environment, the dogs contribute to justice." – King County Prosecutor Norm Maleng

Did you know that as of the writing of this book, there are 60 courthouse dogs (also called facility dogs and advocate dogs) working in 23 jurisdictions throughout the US?

What Is A Courthouse Dog?

These are specially trained dogs that provide emotional support to people who have suffered physical, psychological or emotional trauma as a result of criminal conduct. For example, a courthouse dog might offer comfort to a sexually abused child while he/she undergoes forensic interviews and testifying in court. These dogs will also greet jurors; offer a soothing presence for vulnerable witnesses; provide a sense of normalcy during emotionally charged court hearings; even cuddle and play with troubled teenagers waiting for hearings.

Courthouse dogs truly become a member of the court as they often visit with court support staff, defense counsel, law enforcement officers and judges during the course of a work day.

Criminal justice professions — such as a deputy prosecutor, law enforcement officer, victim advocate, or forensic interviewer — handle courthouse dogs.

Dogs’ Beneficial Effects on People

According to an article in WebMD, people can derive the following benefits from dogs:

  • Reduced blood pressure and/or heart rate.
  • Increased levels of a relaxation hormone.
  • Decreased levels of stress hormones.
  • A sense of belonging.
  • A greater control of one’s life.

Let’s look at the story of a courthouse dog named Rosie.

Rosie, the First Courthouse Dog in New York State

In 2011, Rosie, an 11-year-old Golden Retriever, had her first day on the job as a courthouse dog. Before a court proceeding began, Rosie met Jessica, a 15-year-old girl who would be testifying in court about being raped.

Rosie and Jessica took the stand before the trial began so the jury wouldn’t see Rosie and possibly be influenced by her presence one way or the other. Throughout her testimony, Jessica petted Rosie — at one point, Jessica removed her shoe and buried her toes in Rosie’s fur. When asked by the prosecutor to point out the man who raped her, Jessica froze. Rosie, sensing Jessica’s distress, laid her head in the girl’s lap to comfort her. After a few moments, Jessica was able to point to the man.

Jessica and Rosie had been visiting each other for three months in preparation for Jessica’s trial date. During that time, the girl and dog had become acquainted by playing together, and Rosie had also learned how to tolerate the tight space of a witness box. Her handler would have Rosie sit in front of a barrier that the handler gradually moved closer to the dog until it mimicked being in a box.

The training paid off. With Rosie’s help, Jessica remained calm during her testimony, and the jury found the defendant guilty.

How Rosie Became a Courthouse Dog

Rosie had started out being trained to be a service dog at Educated Canines Assisting with Disabilities (ECAD), but when it took her three months to learn how to turn on a light, she was taken out of the program. What’s interesting is that such “service dog drop-outs” often go into other programs, such as training to be an arson or courthouse dog, for which they might be better suited.

Soon after Rosie’s left the service-dog training program, she began visiting the Green Chimneys school in Brewster, New York, where she showed a talent for soothing children who were stressed.

For the next eight years, Rosie moved onto the speech-and-occupational-therapy rooms at Green Chimneys, where children were encouraged to talk to Rosie via 80 verbal commands the dog knew. Rosie also aided the children during their physical therapy by encouraging them to follow her over obstacles.

And then she went to the Courthouse Dogs Foundation, where she was trained to work with children during court proceedings.

Sadly, Rosie passed away in 2012, but her legacy lives on through her younger sister, Ivy, who is now an in-house therapy dog at a children’s facility.

-End of Excerpt-

All rights reserved by Colleen Collins. Any use of the content (including images owned by Colleen Collins) requires specific, written authority. Other images are licensed by Colleen Collins, who does not have the authority to distribute to others.